booking terms and conditions

The Yacht Charter Contract

In paying your deposit you are deemed to have read and accepted the Waiver & Indemnity, and the following terms and conditions, and the other information in any brochure or on this site, which form the contract between you and us. If there are any significant changes to the price or any other arrangements you will be told at the time of booking; once you have booked, we will do our best to let you know of any changes before you travel.

When making your booking you guarantee that you have the authority to do so and you accept on behalf of your yacht charter party the terms of these booking conditions. A contract exists as soon as you book the charter. You should check the details of your confirmation carefully to ensure that it accurately reflects the booking you have requested and immediately inform us of any discrepancies. This contract is made on the terms of these booking conditions which are governed by New Jersey Law and we both agree to submit to the jurisdiction of the New Jersey Courts at all times.

If any part of your sail booked by us is not as described, or is not of a reasonable standard, we will accept responsibility if this is due to a fault on our part. We do not accept responsibility for the acts and or omissions of other travel providers, charter suppliers and operators. We do not accept responsibility if the fault is caused by you or any member of your party, a third party or an event which we could not with due care have foreseen or avoided.

Payments

Deposit: A deposit of 50% is required immediately on making an online booking or a telephonic reservation, or within 7 days if paying by check, and in this case more than 2 weeks prior to the date of the reservation, if booked ahead of time.

Payments for your yacht charter are accepted in US$ only.

Prices: Prices detailed are subject to change at any time until full payment has been received. Prices are inclusive of fuel unless stated otherwise. We reserve the right to correct any pricing errors or omissions that may occur. We recommend that you book & pay in full as soon as possible to ensure the availability and pricing of any services shown.

Final payment: Final payment is due no later than 1 week prior to charter commencement if paying by credit card or check, or in cash on boarding. Balance reminders are not issued. If you fail to pay on time, the company reserves the right to cancel your charter, without refund of your deposit.

Method of Payment: Prices are valid for payment by cash via direct debit or telegraphic transfer into the Catamaran Cruise Club Inc. Account. Bank account details will be supplied. Personal cheques and bank drafts are acceptable but a booking will not be considered to be finalized until cleared funds have been received.

Cancellation or Variation of the yacht charter by the Yacht Charterer

If you, as the yacht charterer, wish to cancel your yacht charter you must notify us immediately in writing or by email at least 24 hours prior to the charter date. If you are a visitor to New York (more than 100 miles away), the deposit may be refunded, otherwise we will arrange a rescheduled charter for you. If you or members of your party arrive late, it is considered a variation by you, and the charter time will be reduced accordingly. If you arrive more than 1/2 hour after teh scheduled departure time, the Charter will be assumed to be cancelled by you, with no refund, unless you call 1-877-SAILNYC and notify us that you are on the way, and running late. Cancellation will be effective on the date at which Catamaran Cruise Club Inc. receives the cancellation. If you have notified us by email please follow up to check that we have received it.

Cancellation/Amendment Fees: Please be advised that cancelled bookings can incur further charges. In the case that a charter is cancelled, we reserve the right to retain and deduct any commissions paid or owing on the charter, as well as Credit Card charges on any payments made, from the refund.  

If you wish to make changes to the booking after confirmation, we will do all we can to make the necessary arrangements, but we may have to make additional charges.

Cancellation or Variation of the yacht charter by Catamaran Cruise Club Inc.

We will do our best to provide the contracted facilities but occasionally we may have to make a significant change to your charter yacht cruise arrangements. The arrangements may have been made many months in advance and it is sometimes inevitable that changes may become necessary. We reserve the right to make such changes should they become necessary. Most of these changes will usually be minor and we will advise you of them at the earliest possible date. We also reserve the right in any circumstances to cancel your cruise. We will contact you to discuss alternative arrangements. If we are unable to provide an acceptable alternative, or if circumstances arise beyond our control, we may find it necessary to cancel your cruise. In this case we will return in full all monies paid by you.

Force Majeure: This means that we will not pay you compensation if we have to cancel or change your yacht charter in any way because of war, riot, industrial dispute, terrorist activity, natural or nuclear disaster, fire adverse weather conditions or other unforeseen circumstances that may amount to force majeure.

We do not accept responsibility if the fault is caused by you or any member of your party, an unconnected third party or an event which we could not with due care have foreseen or avoided.

We reserve the right in our absolute discretion to terminate without further notice the yacht charter arrangements of any client who refuses to comply with the instructions or orders of the Captain and crew, company staff, or other responsible person if their behavior in their opinions is likely to cause distress, damage, danger or annoyance to other customers, staff, any third party or to property. Upon such termination our responsibility for your cruise ceases and we shall not be liable for any extra costs incurred by you. Any client who is denied boarding on the outbound/inbound flight on the decision of the airline staff or aircraft captain shall be deemed to have given notice of cancellation on his/her booking at that moment, and cancellation charges will apply in accordance with cancellation charges above.

Yacht Charter Complaint Procedure

We aim to provide you with the best yacht cruise possible, but if a problem occurs you must report it to your Catamaran Cruise Club Inc. Management as soon as possible, or to the captain who will try to resolve it on the spot. If you fail to follow this simple procedure Catamaran Cruise Club Inc. will have been deprived of the opportunity to investigate and rectify your complaint whilst you were on your yacht cruise and this may affect your rights under this contract.